Welfare Specialist

Global Share is an international social enterprise on a mission to employ technology in supporting communities by providing knowledge and fair opportunities.

Why? Imagine a world where technology is a portal for removing academic and career barriers. Global Share is your future portal.

How? We are building a pool of talented people in different domains to advance their careers by creating and developing innovative software and projects with high social impact.

Our Values:
Our belief in the value of Knowledge Equity, Collaboration, Volunteering, Transparency, and Diversity leads Global Share towards her vision in every action she takes.

Helen platform is online space where like-minded people meet to collaborate on reaching their educational or professional goals using innovative tools.
Our first two features, events shop and ask community targets two user groups:

1. Community Members who are working on achieving an academic or career goal through attending online workshops and networking events where their questions can be answered by expertise.
   1. Those highly interested in getting support to achieve their academic or career goals in a year or less. They are motivated to attend events, ask questions and collaborate with others.
2. Expert Members or organisations or communities who are interested in providing online development opportunities and answering their community’s questions in one centralised place.
   1. Those highly interested in giving back to their community and achieving tangible social impact in supporting individuals to achieve their academic or career goals.

You will initially work on our Hive squad. The Hive squad's role is to develop and implement policies, programmes and effective Human Resources Management that support all Global Share squads in meeting their goals and challenges aligning with Global Share values and strategies.

You will be responsible for ensuring smooth staff engagement and healthy work environment for all members, keeping strong & good relations between all members in compliance with Global Share policies and guidelines.

You will work on a variety of tasks, including:

• Work on networking and engagement between all Global Share’s members.
• Follow up proper implementation of Global Share policies, guidelines and code of conduct.
• Follow up violation, grievance and provide Hive Representative with feedback and recommendations.
• Answer volunteers’ inquiries and follow up their concerns.
• Conduct exit interview with departing of Global Share members.
• Handle the announcement emails for new hiring or resignation.
• Prepare warning and thank you letters and follow up process until deliver to volunteers.
• Prepare and update Global Share newsletter.

• Bachelor's degree in Human Resources or any relevant field.
• At least 2 years of relevant professional experience.
• Excellent communication skills, both in writing and speaking.
• Excellent Time management skills.
• Advanced problem solving skills.
• Attentive to details.
• Proficiency in English.

• Experience in remote and voluntary work.